What people ask before booking

UB8 and UB10 in full — Uxbridge town, Cowley, Yiewsley, Hillingdon village, Uxbridge Common and Ickenham — plus Harefield and across the boundary into Denham and the Bucks edge. Hayes, West Drayton and Ruislip we cross daily and will serve, but each has established local firms.

Frequently. Inward moves are roughly half of what we do, and they run on a compliant vehicle with parking arranged at the far end. The constraint is never the distance — it is the receiving street and the receiving building.

Buckinghamshire, Berkshire and Oxfordshire routinely, and further on request. The M40 and the M25 make outward work straightforward up to a point; past that it becomes a long-distance job and is planned as one.

Yes, and they are the first stop on most outward moves. Denham has its own firms, so a job that begins and ends inside it is often better placed there. Anything crossing the boundary is squarely our work.

Noticeably. It is the rural corner — genuinely narrow lanes, gravel approaches and properties where a full-size vehicle needs checking before it is sent. We survey Harefield jobs on the ground rather than over video.

Decide before the van is loaded rather than after. At survey we will tell you plainly which pieces are unlikely to fit or to get up the stairs, and what the options are — sell, store, or take and see. Moving something into a flat it does not fit is the one genuinely wasted cost in a removal.

In most inner boroughs, yes. The rules and the lead times differ by borough, so we tell you which authority to apply to and what to ask for. It cannot be arranged on the morning.

It affects which vehicle we send, not whether we can do the job. Any vehicle going into the zone is compliant for the whole route. It is worth knowing about because it is the reason a firm quoting without asking your destination postcode may be quoting for a vehicle that cannot make the trip.

Yes, and it needs crewing for. Say the floor and whether the staircase turns when you enquire — a third-floor walk-up is a different job from a third floor with a lift, and pretending otherwise just produces an under-staffed van.

Often, and where it will not we shuttle with a smaller vehicle between the property and the lorry. Width at the narrowest point, the surface and the turning space are what the survey establishes, and it is the first thing we look at on an outward job.

It is the normal case going outward, so yes. Goods can be collected on whichever date is genuinely fixed, listed, and held until the other side lands. Raising it at survey costs nothing and saves a great deal later.

Very much so, and they are the commonest reason an outward quote and an outward invoice disagree. We open every door at survey. If you plan to clear half of it first, tell us and we will quote what is actually going.

Not because of the direction. It is frequently a longer day because of distance and access, and where that is true the survey establishes it and the written quote says so. There is no surcharge for leaving London.

Send the form with both postcodes, roughly what is going and the date if you have one. We come back with the questions the form cannot ask — usually about access at the far end — and then arrange a survey. The written quote follows the survey.

Because a phone call cannot see a third-floor walk-up in Acton or a gravel turn in Amersham, and those decide the job. A number given without them is a number that changes, and changing it later is worse for you than not giving it.

For as long as the gap runs. The terms, including notice for redelivery, are set out in your booking contract in writing rather than implied on a web page.

Yes — town-centre office floors, the business parks off the A40 and the industrial units along the canal and the Cowley road. Commercial work is scheduled around the lease and the building, and the building survey happens before we quote.

France, Spain, Italy and Portugal as regular road routes, each with its own page. Junction 16 of the M25 is on the doorstep, which makes the first stage of a European run about as clean as it gets from this side of London.